If the mall closes, the school closes as well.
If a student cannot make the lesson/class that week, please give us a notice at least 24 hours ahead.
If a student cannot make the lesson/class that week, the teacher will create a video lesson to be sent to the student. The student can then watch, pause, and rewind the video as needed, and be prepared for their lesson the following week. (Please note that students reserve a weekly lesson/class spot. Even if a student cannot show up, the teacher will still be there for his/her job weekly).
If a student cannot be in the lesson/class, please email: email@example.com. A make-up lesson/class will be given when the teacher cancels the lesson/class due to sickness or family emergency.
In the event of a closing/cancellation due to the weather, the lesson/class will be given online via Zoom. We will announce this via email, on the website, and post it to our Facebook Page.
The registration fee and tuition fees are non refundable, but you can transfer these to friends/family/other students if you cannot continue the lesson/class if desired.
Tuition is due on the 10th of each month. A $20 late fee will be charged for each payment (lesson/instrument) for payments made after the 15th of each month. (We recommend avoiding this by paying the tuition on the 1st of each month, or at the start of the first lesson day of each month).
We do our best to start and end each lesson on time. However, things do not always go perfectly as planned. If a lesson/class before yours is running late, we ask that you please give us a 5 minute buffer to wrap up and get ready for the next lesson/class. We assure that every student will receive the correct lesson length (30/45/50/60 minutes).
If you choose in-person lesson/class:
*Students and faculty must wear masks/face-covers in the school to protect one another.
* Students and faculty must use hand-sanitizer before and after lesson/class.
* No parents/siblings are allowed in the waiting room - Please understand that we want to keep a safe environment for our students and faculty, so we are limiting the number of people allowed in the building.